Security & data protection

Your business stays your business.

Your data and your clients’ details stay private, protected, and yours — reviewed by your team before anything goes out, and never used to train AI.

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How we protect your data

Security you shouldn’t have to think about.

Real estate runs on trust — your clients’ details, your mandates, your reputation. Here’s how we look after them, in plain terms.

Your data stays in Europe

Valevia runs on European cloud infrastructure. Your listings, messages and client details are stored and processed in the EU.

Always encrypted

Your information is encrypted while it travels to us and while it’s stored.

Never used to train AI

We don’t use your content — your properties, your conversations — to train AI models, ours or anyone else’s.

Nothing happens without you

Every description, visual and reply is drafted for your review. Nothing is published or sent until your team approves it.

Only your team sees it

Each agency’s data is kept separate, and access is limited to your own people. We don’t sell your data or use it for advertising.

Your data, on your terms

Export it or ask us to delete it whenever you like. If you ever leave, your data leaves with you.

Data protection

Secure and private by design.

EU-hosted

Your data lives on Azure servers in Western Europe, under Microsoft's EU Data Boundary commitment. Sub-processors operate under standard DPAs.

Azure West Europe

Yours, not ours

Your emails, listings, and clients are never used to train AI models — ours or anyone else's. Processed only to run Valevia.

Never used for training

GDPR-compliant

Right to erasure, retention windows, breach response, and a full audit log on every action. Built in, not bolted on.

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Reviewed and logged

Every draft reviewed by your team before it goes live. Every approval logged with provenance metadata, audit-ready by default.

EU AI Act · Article 50

This page describes our approach in plain terms. The binding details — the processors we use, how long we keep data, and your rights — live in our Privacy Policy and Data Processing Agreement.